Delivery fees, installation & rubbish removal

• The delivery fee is calculated according to the number of products to be delivered, as well as their size, weight and distance from your nearest store.
• Once your order confirmation has been received, one of our staff will be in touch to discuss a suitable delivery date with you.
• Note that this service does not include taking furniture upstairs, additional assembly or rubbish removal.
• Note that the base delivery fee does not include installation or the removal of rubbish.
• If you would like the driver to install furniture or remove rubbish, please request this when booking your delivery and we will check if this service is available in your location.
• To get an update on your furniture delivery please call 1300 1825 00.

Stock availability

• We are not able to quote delivery or pick-up lead times for online orders.
• There can be time delays transferring "In stock" products from store to store within NSW and/or the ACT.
• Occasionally, if stock is low or discontinued, we may oversell on items on your order. In this case you will be offered a refund or store credit. Please accept our sincere apologies for any inconvenience this may cause you.
• Bear in mind that any lead times quoted are an indication only and we will not be held liable for any unforeseen delays.

Product inspection

• At the time of delivery, you or your agent must fully inspect the product/s to confirm they are in good condition before signing our paperwork.
• 1825 interiors will not be held responsible for any damage that occurs after the paperwork has been signed.

Out of area furniture delivery

• The majority of our furniture deliveries are handled by local contractors.
• While they deliver furniture to most locations in NSW and the ACT, there are some locations where delivery is not available.
• If you live interstate or outside of our local delivery areas, you will need to organise your own courier.
• We recommend that you purchase freight insurance with your chosen courier.

Delivery times

• Products can either be 'in stock', 'available to order', or 'available in store only'. These options are shown on each product detail page.
• Delivery times will vary by stock availability and by location.
• If a product is available to order, or available in store only, the sales staff at your nearest store can give you an estimated time of arrival.

Large items

• Please ensure your new furniture will fit into your home, and can be carried through doorways, around tight corners, etc., before purchase.

Missed deliveries/storage fees

• We always ring you prior to your delivery date to ensure you will be available to receive the products.
• Please let us know if you are not going to be available so we can arrange an alternative date.
• If you miss your furniture delivery (i.e. you are not home to receive it), you will be charged a second delivery fee.
• You must collect or take delivery of the product/s within 7 days from the day that we notify you that they are available. If you fail to do so, 1825 interiors may charge storage fees and/or cancel your order.

For more information, please see our terms and conditions.

Please note: All prices are recommended retail inclusive of GST in AUD. Prices, weights and measurements are subject to change without notice. All weights and measurements are approximate.