Our Order arrived yesterday and we couldn’t be happier – thank you so much [Briony from Penrith store] for such great customer service – you really went out of your way to find this Setting for me at short notice and I appreciate the effort you went to. Delivery went smoothly – Blake and his offsider (sorry I have forgotten his name) were lovely guys and really polite – they had the Setting delivered and Installed in no time.
Would gladly recommend your Store to anyone wanting to purchase furniture.
My life as David’s Assistant is one of constant challenges but your help made this task a pleasure.
Thank-you for the help and kindness you showed us on Saturday (Bathurst store).
We appreciate the effort you put in to make the delivery possible for when we wanted it done.
PS Sometimes in life we don't know what is happening in other people's lives - a little piece of kindness makes a huge difference. x
Great customer service at the Campbelltown store, helped us choose a beautiful table setting before and during closing time. Love all of their furniture, so elegant!
Great customer service at the Campbelltown store, helped us choose a beautiful table setting before and during closing time. Love all their furniture, so elegant! (Facebook)
I phoned the Tamworth Store and received outstanding customer service from Shonoa. She asked me for the Airbnb link of my Cottage and very successfully made suggestions for a coffee table that would fit my old fashioned decor. I was delighted and then had to find a way of getting the table to Dorrigo 3.5 hours drive!! New England Coaches were the best option. However left Tamworth at 6.30am!!! Shonoa offered to drive it herself at 6.15am and put it on the coach at Tamworth Railway Station.... This is really going the extra mile, Shonoa, you need to be given an accolade and staff award for this. Our eternal thanks, we look forward to meeting you in person and purchasing more items from 1825 in Tamworth in the near future......